Privacy Policy - Fairbet7

Fairbet7 ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, app, and services.

1. Information We Collect

Account Registration: When you create your Fairbet7 exchange ID, we collect your name, email address, phone number, date of birth, and password.

Verification Documents: To comply with KYC requirements, we collect copies of your ID (Aadhaar, PAN, passport, or driver's license) and proof of address.

Banking Information: We collect your bank account details for deposits and withdrawals. This information is only used to process transactions.

Betting Activity: We track your bets, odds, stakes, and results. This data helps us improve our platform and detect fraud.

Device Information: When you use our app, we collect information about your device (operating system, version, device type) for technical support and optimization.

IP Address and Location: We log your IP address for security purposes and to ensure you're accessing from allowed regions.

Communication Data: If you contact our customer care team, we keep records of your messages, calls, and emails.

2. How We Use Your Information

To Provide Services: We use your information to create your account, process bets, handle deposits and withdrawals, and deliver our services.

To Comply with Law: We verify your identity to meet KYC/AML regulations required by Indian financial authorities.

To Prevent Fraud: We analyze betting patterns and account activity to detect suspicious behavior and protect users.

To Improve the Platform: We use anonymous data to understand how users interact with our app and website, then make improvements.

To Communicate: We send account notifications, transaction confirmations, and customer support responses using your contact information.

To Enforce Terms: We use your information to enforce our Terms and Conditions and investigate violations.

3. Who We Share Your Information With

Payment Processors: Bank transfer, Google Pay, Paytm, and PhonePe have access to banking details needed to process payments.

Regulatory Authorities: If required by law, we share information with Indian financial authorities, law enforcement, or compliance agencies.

Customer Support: Our support team accesses your account information to help resolve issues.

Third-Party Service Providers: We use vendors for hosting, analytics, and security. These vendors are bound by strict confidentiality agreements.

We never sell your data to marketers or advertisers. We don't share your information with other betting platforms or casinos without your consent.

4. Data Security

All data is transmitted using SSL encryption. Your passwords are hashed and never stored in plain text. Banking information is stored in secure, segregated servers.

We perform regular security audits and penetration testing. Our team monitors for unauthorized access attempts.

However, no online system is 100% secure. If we detect a breach, we'll notify you within 72 hours and guide you through protection steps.

5. Cookies and Tracking

Our website uses cookies to remember your login, preferences, and betting history. This improves your user experience. You can disable cookies in your browser, but some features may not work.

We don't track you across other websites. Analytics tools we use (like Google Analytics) collect anonymous usage data to help us understand traffic patterns.

6. Your Rights

• Access: You can request a copy of all personal information we hold about you.
• Correction: You can update or correct your information at any time through your account settings.
• Deletion: You can request deletion of your account and associated data. We'll comply unless we're required by law to retain it.
• Data Portability: You can request your data in a format you can transfer to another service.

To exercise these rights, contact our customer care team with a written request.

7. Data Retention

We keep your account data for as long as your account exists. After you close your account, we retain data for 7 years to comply with financial regulations. After 7 years, data is deleted or anonymized.

Betting history is retained for transaction disputes and regulatory inquiries.

8. Children's Privacy

Fairbet7 is not intended for anyone under 18. We don't knowingly collect information from children. If we discover you're underage, we'll terminate your account.

9. Third-Party Links

Our website may link to other sites. This Privacy Policy only covers Fairbet7. We're not responsible for third-party privacy practices.

10. International Users

If you're outside India, local laws may restrict Fairbet7 access. You're responsible for knowing your local betting regulations.

11. Policy Changes

We may update this Privacy Policy. Changes take effect 30 days after posting. Your continued use means acceptance of changes.

12. Contact Us

Questions about privacy? Contact us:

• Email:  privacy@fairbet7play.com
• WhatsApp:  Our support number
• Live Chat: On our website or app

We respond within 48 hours.