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Customer Care at Fairbet7 - Support When You Need It

We're here 24/7. That's not a tagline-it's our actual operating schedule.

How to Reach Us

Getting help at Fairbet7 is faster than waiting for a cricket match to resume after rain. We offer support through multiple channels because we know you might need help at different times and in different ways.

WhatsApp Support

Most of our players reach out through  WhatsApp . It's fast, it's familiar, and you can send screenshots or details easily. Message us, and a real person responds-usually within 5-10 minutes during peak hours.

Live Chat

Log into your  fairbet 7 play.com   account and click the chat icon. You'll connect with our support team instantly. This works when you're on the website or using the Fairbet7 app on your phone.

Email Support

If your question isn't urgent, email us. We respond to all emails within 24 hours. This method works best for detailed issues that need written documentation.

Phone Support

Some problems are easier to solve over the phone. Call our support line and skip the wait queue with your Fairbet7 exchange ID. Our team will walk you through whatever you need.

Common Questions We Answer

"Why is my withdrawal taking so long?"

Most withdrawals process within 24 hours. If yours hasn't, it's usually one of three things: your bank is slow (not us), your account verification isn't complete, or there's a weekend/holiday delay. Tell us your details, and we'll check the status live.

"I forgot my fairbet 7 play.com login password."

No problem. Use the "Forgot Password" link on the login page. You'll get an email with reset instructions within seconds. If that doesn't work, contact support and we'll help you regain access in minutes.

"Can I change my Fairbet7 exchange ID?"

Your exchange ID is tied to your verification documents. You can't change it, but you can contact us if there's a legal reason to update your account details.

"How do I link my bank account to my cricket betting ID?"

Go to Settings → Bank Accounts → Add New. Enter your account details. We'll verify it with two small test deposits (usually complete within 24 hours). Once verified, you can deposit and withdraw freely.

"Is my money safe on Fairbet7?"

Yes. Your funds are held in segregated accounts. We use SSL encryption for all transactions. Your personal data is protected under our privacy policy. But if you have specific security concerns, contact us and we'll walk you through our protection measures.

"I placed a bet by mistake. Can you cancel it?"

Once a bet is placed, it can't be cancelled. But if there's a technical error or a glitch on our platform, let us know immediately. We'll review it and make it right.

What We Help With

What We Won't Do

We can't control match outcomes or guarantee wins. We can't change odds once a bet is placed. We can't bypass our verification process to speed up KYC. And we can't offer tips on which bets to place-that's your decision.

Response Times

Your Feedback Matters

Fairbet7 improves because of what our players tell us. If you have a complaint, suggestion, or praise, send it through. We listen, we respond, and we actually make changes based on what you say.

We built Fairbet7 for you. Our customer care team exists to make sure you feel supported, informed, and taken care of. Because betting should be fun, and fun things should be easy to enjoy.